Welcome to the Plymouth Rock Assurance® Page
Here you can learn more about Plymouth Rock Assurance, one of the leading insurance providers in the United States, and how they can help protect you and your family with a variety of coverage options.
Plymouth Rock Assurance of America Story
Plymouth Rock Assurance is a regional insurance company founded in 1982, headquartered in Boston, Massachusetts. The company primarily provides auto, home, and renters insurance in the northeastern United States, including New Jersey, Massachusetts, Pennsylvania, Connecticut, and New York. Plymouth Rock is known for its commitment to providing innovative insurance solutions and personalized customer service. Unlike many larger national insurers, Plymouth Rock has focused on developing strong relationships with customers and independent agents within its regions, allowing it to tailor its services and offerings to meet local needs.
One of Plymouth Rock’s key differentiators is its commitment to innovation. The company offers features such as the Crashbusters® mobile claims service, which allows adjusters to inspect damage directly at the scene of an accident or at a location convenient for the customer, streamlining the claims process. Additionally, the Door-to-Door Valet Claim Service® provides an option for customers to have their vehicle picked up, repaired, and delivered back to them, minimizing disruption to their daily lives. These services highlight the company’s dedication to making the claims experience as easy and stress-free as possible.
Plymouth Rock is also known for its unique Get Home Safe® program, which reimburses policyholders for taxi or rideshare rides in certain emergency situations, promoting safety on the road. As a company, Plymouth Rock is financially stable and continues to expand its market presence, offering an appealing choice for drivers and homeowners looking for localized, customer-centric insurance options in the northeastern United States.
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Overall Customer Rating
All responses are based on an independently conducted survey and ranked on a 5-point scale.
What makes Plymouth Rock great?
Plymouth Rock Assurance stands out in the insurance industry with innovative features designed for customer convenience and safety. One of its unique offerings is the Get Home Safe® program, which reimburses policyholders for a taxi or rideshare ride once per year in case of an emergency, encouraging safe travel options. Additionally, Plymouth Rock provides several discounts, including savings for bundling auto and home policies, safe driving, and loyalty rewards for long-time customers. For those looking to customize coverage, Plymouth Rock offers a range of add-on options and enhancements, allowing policyholders to tailor their policies to meet specific needs.
Plymouth Rock is highly focused on delivering an efficient and convenient claims experience. Through their Crashbusters® mobile claims service, customers can have their vehicle damage assessed right at the accident scene or another convenient location, reducing wait times. The company also offers Door-to-Door Valet Claim Service®, where Plymouth Rock arranges for a vehicle to be picked up for repairs and returned once complete, making the process seamless for customers. Plymouth Rock is known for personalized customer service, with dedicated claims representatives who guide policyholders through every step, aiming to make the experience as stress-free as possible.
Plymouth Rock Assurance maintains a solid financial standing, which helps provide peace of mind for policyholders. While not rated by all major agencies due to its regional focus, the company’s financial strength and longevity have earned it trust within its markets in the northeastern United States. Known for responsible underwriting and a strong regional reputation, Plymouth Rock continues to grow and support its commitment to stability, innovative services, and customer satisfaction.
A.M. Best
Moody RATINGS
BBB Rating
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