Welcome to the MassMutual® Page
Here you can learn more about MassMutual, one of the leading insurance providers in the United States, and how they can help protect you and your family with a variety of coverage options.
MassMutual Story
Massachusetts Mutual Life Insurance Company, commonly known as MassMutual, is one of the largest and most respected life insurance companies in the United States. Founded in 1851 and headquartered in Springfield, Massachusetts, MassMutual operates as a mutual company, meaning it is owned by its policyholders rather than shareholders. This allows the company to focus on the long-term financial well-being of its clients, prioritizing their needs and returning value to them, often through dividends.
MassMutual offers a variety of life insurance products, including whole life, term life, universal life, and variable life insurance. The company’s whole life insurance policies are especially popular for their cash value accumulation, dividend potential, and guaranteed protection for the lifetime of the policyholder.
MassMutual provides retirement planning services, including annuities, 401(k) plans, and other retirement solutions designed to help individuals and businesses plan for the future. MassMutual also offers a wide range of investment options, making it a trusted partner for individuals looking to secure long-term financial security.
MassMutual is a leading provider of disability income insurance, which helps protect policyholders’ income if they become unable to work due to injury or illness. This product is particularly valuable for professionals and business owners who rely on their income to support their families and financial goals.
In summary, MassMutual is a leading life insurance provider that offers a wide range of financial solutions, with a strong emphasis on stability, customer satisfaction, and long-term financial security. Its mutual ownership structure allows MassMutual to focus on delivering value to its policyholders, making it a trusted partner for individuals, families, and businesses.
Hear from MassMutual Customers
Overall Customer Rating
All responses are based on an independently conducted survey and ranked on a 5-point scale.
What makes MassMutual great?
MassMutual stands out due to its mutual ownership structure, which means it is owned by its policyholders rather than shareholders. This allows the company to prioritize customer needs and offer potential dividend payouts to policyholders. MassMutual is known for its strong suite of life insurance products, especially its whole life insurance, which provides lifelong protection and cash value accumulation. Additionally, the company excels in offering comprehensive financial services, including retirement planning, disability income insurance, and long-term care insurance. MassMutual also offers customized financial solutions for individuals, businesses, and families, making it a one-stop destination for financial planning and protection.
MassMutual is committed to making its claims process as smooth as possible. The company provides multiple channels for filing claims, including online submissions, phone support, and in-person assistance through its vast network of agents. MassMutual prides itself on providing personalized customer service, with representatives available to guide policyholders through each step of the claims process. The company also offers policyholders a variety of digital tools and resources for managing accounts, tracking policies, and resolving issues. Its reputation for responsive and helpful customer service ensures that policyholders feel supported throughout the life of their policies.
MassMutual is one of the most financially stable insurance companies in the industry, consistently earning top-tier ratings from major financial rating agencies. It holds an A++ (Superior) rating from A.M. Best, AA+ from Fitch, and Aa3 from Moody’s. These ratings highlight MassMutual’s exceptional financial strength and long-term ability to meet its commitments to policyholders. This strong financial foundation, coupled with its mutual ownership structure, ensures policyholders are in good hands with MassMutual for both today and the future.
A.M. Best
BETTER BUSINESS BUREAU
S&P Global Rating
Think MassMutual is Right for you?
Let us help you beat inflation by finding the best deal to meet your needs. As a trusted online insurance marketplace, we connect consumers like you to local agents and carriers across the United States. Still shopping around? View our other Carrier Overviews here.
Save On Your Insurance
Lower your monthly expenses and have more money to put towards other important things in your life.
