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Welcome to our Aflac® Page

Here you can learn more about Aflac, one of the leading insurance providers in the United States, and how they can help protect you and your family with a variety of coverage options.

Aflac Insurance Story

Aflac, short for the American Family Life Assurance Company, is a well-known insurance provider specializing in supplemental insurance policies. Founded in 1955 by John Amos and his brothers, Aflac has become synonymous with its iconic duck mascot and its commitment to providing financial protection beyond the scope of traditional health insurance.

Aflac is primarily known for its focus on supplemental insurance, offering policies that complement major medical coverage. Supplemental insurance from Aflac is designed to help policyholders with out-of-pocket expenses not covered by primary health insurance, such as co-payments, deductibles, and daily living expenses during periods of illness or injury.Aflac provides a diverse range of insurance products, including:

  • Accident Insurance: Coverage for unexpected accidents and related expenses.
  • Cancer Insurance: Policies that provide financial assistance in the event of a cancer diagnosis.
  • Critical Illness Insurance: Coverage for major illnesses like heart attacks, strokes, and organ transplants.
  • Hospital Insurance: Protection for hospitalization expenses.
  • Life Insurance: Aflac also offers life insurance policies.

One of Aflac’s distinguishing features is its provision of cash benefits directly to policyholders. When a covered event occurs, policyholders receive cash payments that they can use as needed, whether for medical bills, daily living expenses, or other financial needs.

Aflac’s “One Day Pay” initiative aims to expedite the claims process. Eligible claims filed by 3 p.m. ET are processed in just one business day, allowing policyholders to receive their benefits quickly when they need them most.

In summary, Aflac is a prominent player in the supplemental insurance market, offering a range of products designed to provide cash benefits directly to policyholders. With a focus on quick claims processing, philanthropy, and an iconic mascot, Aflac has established itself as a recognizable and trusted name in the insurance industry.

Hear from Aflac Insurance Customers


Overall Customer Rating

All responses are based on an independently conducted survey and ranked on a 5-point scale.

What makes Aflac Insurance great?

Aflac stands out in the insurance landscape with its unique focus on supplemental insurance, providing coverage that complements traditional health insurance. One of the distinctive features of Aflac is its diverse product portfolio, offering policies tailored to address specific needs, including accident, cancer, critical illness, hospitalization, and life insurance. The company’s commitment to delivering cash benefits directly to policyholders sets it apart, allowing individuals to use the funds flexibly to cover out-of-pocket expenses and daily living costs during times of illness or injury.

Aflac places a strong emphasis on efficiency and customer-centricity in its claims process. The “One Day Pay” initiative underscores the company’s commitment to expediting claims processing, enabling eligible claims filed by 3 p.m. ET to be processed within one business day. This quick turnaround ensures that policyholders receive the financial support they need promptly. Aflac’s dedication to customer service extends beyond claims, with a network of independent agents playing a key role in educating and assisting individuals and businesses in choosing the right supplemental insurance coverage.

Aflac maintains a solid foundation of financial stability, as reflected in its high ratings from reputable agencies such as A.M. Best. These ratings attest to the company’s ability to meet its financial obligations and provide policyholders with confidence in the reliability of their coverage. Aflac’s strong financial standing reinforces its commitment to delivering on the promises made to policyholders and ensures that individuals and businesses can trust in the company’s stability for their supplemental insurance needs.

In summary, Aflac is a recognized leader in the supplemental insurance market, known for its unique approach to providing cash benefits, efficient claims processing through “One Day Pay,” and a diverse range of products. With a focus on customer service and financial stability, Aflac continues to be a trusted choice for individuals and businesses seeking supplemental insurance coverage that goes beyond the traditional scope of health insurance. For the latest and most accurate information, individuals are encouraged to refer to Aflac’s official resources and communications.


A.M. Best

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S&P Global Rating


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